Xplorer Base 100Ah LITHIUM liFe PO4 Leisure Battery - Off-grid

All leisure batteries sold at Kiravans are manufactured to high standards and come with a warranty. The warranty period for each battery is different and listed in the product description. You don't need to register your warranty.

Batteries are guaranteed against premature failure due to manufacturing or material defects only. In the event of such battery failure our Customer Service team will help resolve any unlikely issues promptly.

Warranty Information:

• Warranty period is as listed in the product description on our website

• Warranty covers premature failure due to manufacturing or material defects only

• Warranty is valid only to the purchaser of the battery and is not transferable

• Warranty does not cover wear and tear, misuses and negligence either before or during use

• Warranty does not cover sulphation – The chemical reaction caused by a battery being left in a discharged state

• Warranty does not cover failure as a result of under, overcharging or any other charging problems. You must ensure your charging regime matches the type of battery purchased. Details of your charger will be required in the event of a warranty claim. Should your charging regime not match your battery type then the claim will be void.

• Warranty does not cover the loss of capacity over a period of time due to deep cycling over 50% depth of discharge. The warranty period on your battery does not guarantee capacity running times over the course of the warranty. Reduced running times on your battery will in most cases be caused by the battery achieving it’s designed cyclic lifespan. Depending on the conditions placed on the battery this is subjective and is determined differently from user to user.

• Failure if the battery is paired with other batteries not bought from us in the same setup and of the same capacity

• Failure due to incorrect application. For example, low cyclic batteries used in a high cyclic environment.

In the event of a warranty claim, all batteries are to be returned to us and we will arrange to have the battery tested. This is the responsibility of the customer not Kiravans.

We can provide a collection service at the current courier’s rate. Please get in touch for the cost of this. Should your battery be found faulty, the cost will be reimbursed to you and a replacement battery sent.

Did You Know?

Over 90% of warranty claims within the battery industry are due to a fault with the following:

• Vehicle malfunction,
• Charger malfunction,
• Negligence and incorrect application.

Modern battery manufacturing has moved on significantly and the rate of battery failure due to manufacturing defects has been reduced to around as little as 1.5%.

So provided the right battery is used in the right application, the chances of you having a battery problem will be minimal. All batteries have a finite lifespan which is governed by the conditions under which the battery operates.

Batteries caused by sulphation, wear and tear, over charging, under charging and deep cycling are not manufacturing faults and are not covered by the warranty.

For help and advice regarding maintaining your battery please read the battery maintenance section.

Here's some useful information to help you get the most life out of your battery. 

• Most leisure batteries benefit from not being discharged lower than 50%. This is understood to be a level in which the battery will continue to recharge and not loose capacity over a long period of time.

• You must not fully flatten a leisure battery or regularly discharge it over 50%. This will result in loss of capacity. If you do this often you may find that the battery will retain charge but starts to drain quicker than normal. This is not covered under warranty as it is not a manufacturing defect.

• Never leave your leisure battery flat for long periods of time. If you intend to leave your battery for a time then please ensure the battery is fully charged and then recharged once a month. This will ensure the battery does not sulphate and stays in tip top condition!

• Ensure that your battery is getting the correct charge. Automatic/smart charges are great as long as you do not discharge the battery over 50%. If you discharge over 50% frequently you will find that the automatic chargers will cut off too early before the battery is actually fully charged. This will result in loss of capacity. In our experience good old fashioned chargers perform well in battery recovery if you inadvertently fully discharge your battery.

• If your battery is used within a purpose built battery monitoring/charging system then please check the setting the charger is currently set to. There may be different settings for different types of batteries ie: lead acid, sealed, gel etc. Please ensure that your system is set up correctly for the type of battery you have. If you are unsure then please refer to your charger manual or contact us.

• If your battery is used with an alternator as a charging method then please ensure it is giving out the correct voltage.
• If you have more than one battery in operation that share the same charging input it is crucial that you replace the bank of batteries at the same time. This will ensure that the new batteries are all fresh and will perform well. Even if you suspect that one or some of the batteries are ok they will fail before your new battery and will bring the new battery down resulting in failure.

• Banks of batteries benefit from all being the same type and capacity. This will ensure even charging and prolong the life of your batteries.

Did You Know?

Over 90% of warranty claims within the battery industry are due to a fault with the following: Vehicle malfunction, Charger malfunction, Negligence and incorrect application.

Modern battery manufacturing has moved on significantly and the rate of battery failure due to manufacturing defects has been reduced to around as little as 1.5%.

So provided the right battery is used in the right application, the chances of you having a battery problem will be minimal. All batteries have a finite lifespan which is governed by the conditions under which the battery operates.

Batteries caused by sulphation, wear and tear, over charging, under charging and deep cycling are not manufacturing faults and are not covered by the warranty.

You can return any purchase, for any reason, up to 90 days after purchase, for an exchange or full refund. 

Our 'No Quibble' Promise: Kiravans provide a comprehensive Returns Policy. We don't believe anyone else in our industry comes close to offering the same promise. Would you believe we dont even have a 400 word returns policy? It's just 2 words; No Quibbles. Thats it. We treat our customers with respect and we hope that you trust us in return.

Fantastic Customer Service: It's in Kiravans DNA. As a bunch of enthusiastic, professional Yorkshire people (and 1 Scotsman living in Munich!), our customer service team have a straight forward approach to problem solving. If you have a question or need advice, we're here to help. Just give us a call on 01535 661 273 or use the live chat button. If we know the answer we'll tell you, if not we'll find out out for you.

We've been specialist suppliers of campervan kit for 15 years now: We know what we're doing. We're not a campervan converter selling a few extra items on the side. Nor are we a big e-commerce company shifting van kit alongside toasters & fidget spinners. We know how to get your items packaged, shipped and delivered to you safely, securely, reliably and fast.